Austin Highway Clinic

Our Austin Highway Clinic is NOW OPEN! Visit us at 1248 Austin Highway, 78209.

New clinic = Shorter wait times!

Little Spurs Pediatric Urgent CareLittle Spurs Pediatric Urgent Care
Little Spurs Pediatric Urgent Care
Open 7 Days A Week
FAQs
General, Insurance, Billing, & Medical Questions Answered
Frequently Asked Questions - Little Spurs Pediatric Urgent Care
Frequently Asked Questions - Little Spurs Pediatric Urgent Care
FAQs

When should I bring my child to Little Spurs?

We provide convenient medical care for non-emergent illnesses or injuries when your provider is unavailable.

What services do you provide?

Little Spurs hires experienced Pediatric Providers. We treat a wide range of illnesses and injuries, including:

  • Wounds that require stitches
  • Broken bones, sprains, and other minor trauma
  • Pink eye
  • Ear infections
  • Asthma and other respiratory illnesses
  • Vomiting and diarrhea including dehydration

Can we register to be seen ahead of time?

No. But we do have registration papers available on our website (Patient Resources) to fill out and bring with you at the time of your visit.

What age patients do you see at Little Spurs?

0-21 years old

Do I need an appointment at Little Spurs?

No, we are a walk-in facility. You can check-in and be seen at our Stone Ridge clinic Monday through Sunday from 1-4pm.

How long is the wait time at Little Spurs?

Our wait times vary but most patients are seen within 30 minutes after registration and insurance verification.

What hours are you open?

Monday-Friday: 9AM-9PM, Saturday: 9AM-6PM and on Sunday: 10AM-6PM. We are closed on Thanksgiving and Christmas and have shortened hours on some holidays. These are listed on our home page when they occur.

If we have a pediatrician, can Little Spurs still treat my child?

Yes, and we will send a detailed visit summary of your visit to your provider.

Do I need a referral from my doctor’s office?

Generally no.

How is Little Spurs different from other urgent care practices?

We specialize in the treatment of children.

What if I need to contact Little Spurs when it is not open?

We recommend you contact us during regular business hours but if you need to, send us an email through our Contact Us page and we will respond as soon as possible!

Is Little Spurs affiliated with any hospital or group?

We are care partners with CHOSA (Children’s Hospital of San Antonio), but have no binding contractual agreement with any hospital group with respect to referrals or admissions.


Insurance/Billing Questions


What if I don’t have insurance or my insurance is not accepted at Little Spurs?

Private pay fees apply for patients whose insurance is not contracted with Little Spurs. If your health insurance does not cover a visit with Little Spurs, we urge you to call your customer service agent to request they contract with us.

What insurances do you take?

We take most insurances.

We do accept most Medicaid MCO’s Star and CHIP Products. We currently are NOT in network with all the Health Smart Plans. For a full list of the insurances we take go to our Insurance page.

If you have Blue Cross Blue Shield insurance!

We do accept BCBS plans, however, on weekends we are unable to verify eligibility. This is due to BCBS updating their computer systems. In lieu of our inability to verify BCBS eligibility, we request a deposit of $145.00 at the time of service.  If preferred a credit card may be kept on file until the following Monday when eligibility can be verified and applicable charges will be processed for any deductible, co-insurance or co- pays due. We appreciate your help with this matter!

What is a deductible?

The amount of money the patient must pay before your insurance plan begins to cover services.  Deductibles vary depending on your insurance policy plan and are renewed each calendar year. The deductible applies to all contracted services.

What is a Co-Insurance?

A set percentage of costs that are covered by the patient’s plan after the deductible has been met.  Your insurance plan determines this amount. The plan normally pays the higher percentage and the lower is the patient responsibility.

What do you mean by Co-Pay?

A fee for an office visit, urgent care or emergency room visit. It is collected each time a patient presents to be seen.  The fee is determined by the patient’s health insurance plan and is required at the time of the visit.

What is a coordination of benefits (COB)?

Many families are covered by more than one health plan. The coordination of benefits (COB) process determines which plan pays first.  It also determines if the second plan will pay any remaining charges not covered by the first plan.

What do you mean by explanation of benefits (EOB)?

An EOB is simply the statement explaining the patient benefit activity.  It includes the services provided, the amount billed and the amount paid, if any paid by the health plan.

 


Medical Questions


When should I take my child to a doctor if they have a fever?

  • Less than 4 weeks old: Any fever of 100.4°F or higher and/or if they show other symptoms of illness, go to the pediatric emergency room.
  • 1-3 months old: A fever of 100.4°F or higher take your child to their primary care provider or to a nearby pediatric urgent care.
  • Over 3 months old: 
    • Fever more than 3 consecutive days with an obvious source of infection such as a cold
    • Any fever and sore throat that lasts more than 24 to 48 hours
    • You see signs of dehydration, such as a dry mouth, a sunken soft spot, or fewer wet diapers (one every 8 hours)
    • Your child has a fever and pain when urinating
    • Your child is lethargic, refuses to eat, has a rash, or is having difficulty breathing
    • Your child has a febrile seizure
    • Your child has a fever and has recently returned from a trip abroad
    • A fever and has compromised immunity (i.e. if the child is on chemotherapy for cancer)
    • A fever and any severe pain
    • A fever and is having trouble swallowing or drooling

Take them to a primary care provider or to a nearby pediatric                  urgent care

What immunizations do you offer?

We participate in the Texas Vaccines for Children (VFC) program. This program provides state sponsored vaccines for children.  Qualified recipients include children enrolled in the Medicaid program, children who are uninsured, American Indian and Alaskan Eskimo children.  Texas requires everyone to complete a qualification questionnaire to determine and document qualified recipients.  Through this program, we offer all childhood immunizations through age 18.  Vaccines are subject to availability, and administered at our Wonderland location.  Please call the Wonderland location to ensure we have the vaccine in stock prior to your visit.  Bring a complete list, or shot record, of previous vaccines your child has received.

Do you refill prescriptions for antibiotics and other medicines?

We do not call in prescriptions or refills. All children need to be evaluated first.

Who do I call if I don’t understand something about my child’s diagnosis, medication, or treatment?

Call the clinic where your child was seen. Our staff will be happy to assist you and answer any questions you may have.

Open 7 Days A Week. No Appointment, No Problem.

© 2017 Little Spurs Pediatric Urgent Care. All Rights Reserved. Phone: (210) 543-7334

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Photos of people are actors and not actual patients.

We Accept Most Major Credit Cards.

We Accept Most Major Credit Cards